Frequently Asked Questions
Everything you'd like to know about your new HappiCapy friend.
♥What is HappiCapy?
HappiCapy creates premium plush companions designed to inspire imagination, comfort, and adventure. Each character has its own unique personality, encouraging children to dream, play, and create stories of their own.
♥Are your plushies safe?
Every HappiCapy plush features ultra-soft premium fabrics, embroidered facial features (no hard plastic eyes), and securely stitched construction. As with any plush toy, we recommend keeping plushies out of cribs and sleep spaces for infants, in accordance with safe sleep guidelines.
♥How big are the plushies?
Each HappiCapy plush measures approximately 10 inches (25 cm) tall — perfect for cuddling, traveling, and everyday adventures.
♥Can I wash my HappiCapy?
We recommend spot cleaning with mild soap and water. Allow the plush to air dry completely.
♥Do all characters have different personalities?
Absolutely! Every HappiCapy character has its own unique personality and inspires different adventures, helping encourage creativity, confidence, kindness, curiosity, and imaginative play.
♥Where do you ship?
We currently ship throughout the United States, with international shipping coming soon.
♥How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping usually arrives within 3–7 business days.
♥Can I track my order?
Yes! You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Still have questions? Email hello@happicapy.com.